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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Toby Nichols

December 8, 2025

5  out of  5
rating by Toby Nichols
"Stephanie is amazing!!!!!"
We responded:
"Thank you for your review, great to hear Stephanie got you taken care of! If there is anything else we can do to help, please let us know!"
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Nol Heineman

November 26, 2025

5  out of  5
rating by Nol Heineman
"My experience with Amanda was great! She was very informative and Well educated on the policies I was trying to get, and Was very easy to talk to. All the ladies at the office are very welcoming and Amy is amazing. Glad to have my neighborhood services at Amy Kaplan State Farm"
We responded:
"Thank you so much for the amazing review! Happy to hear you were taken care, looking forward to seeing you again! :)"
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Justin Wagenmaker

November 24, 2025

5  out of  5
rating by Justin Wagenmaker
"Chloe was extremely helpful and knowledgeable. I’m very glad to chosen State Farm"
We responded:
"Happy to hear Chloe got you taken care of, we are glad you chose our Agency! :)"
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Once a Sinner Saved by Grace

January 7, 2025

4  out of  5
rating by Once a Sinner Saved by Grace
"Good job Jessica! Keep up the good work!"
We responded:
"We appreciate your review! We’re striving to improve and love to hear any suggestions you have for how we can earn that fifth star! Thank you for choosing State Farm for your insurance needs!"
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Michael Majors Jr.

November 14, 2024

5  out of  5
rating by Michael Majors Jr.
"Always able to provide you with answers. The staff is ready to go over aspects of policies, large or small, at a pace you can understand. Prompt and courteous. Thanks, ladies. Good work."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Donald Barnes

May 2, 2024

5  out of  5
rating by Donald Barnes
"Great service"
We responded:
"Thank you for your 5 star review, we appreciate your business!"
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Roshan Naphray

May 1, 2024

5  out of  5
rating by Roshan Naphray
"Amazing service! all the ladies were helpful, and professional and explained everything in a way I could understand. Keep up the good work!"
We responded:
"Thank you so much for your review, I'm happy we were able to help you!"
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Guaranteed Business Growth U.S.A.

February 21, 2024

5  out of  5
rating by Guaranteed Business Growth U.S.A.
"I've been with Amy Kaplan for several years. I only have a rental insurance policy with them but they treat me like I have the biggest insurance policy in the world. Phone is answered properly and professionally and all questions are answered. Heck they even take him time to remind me of billing statements coming due! I highly recommend Amy Kaplan State Farm !"
We responded:
"I appreciate such a positive 5 star review!! We are happy to take care of you and look forward to continuing to serve!"
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Dina Hensarling

January 29, 2024

5  out of  5
rating by Dina Hensarling
"Amy is my go to person!! I just love her. ❤️ thank you for all your help thru the years"
We responded:
"I appreciate your confidence in us and your loyalty! Thank you for being an amazing customer for so many years!! :)"
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Roger Sutton

December 29, 2023

5  out of  5
rating by Roger Sutton
"They are very helpful and assisted with getting all of my coverage transferred from Arizona."
We responded:
"Thank you for choosing us to take care of your insurance, I appreciate it and look forward to working together!"
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Bobby Murrell

August 5, 2023

5  out of  5
rating by Bobby Murrell
"The best friendly folks in springtown..."
We responded:
"Thank you for the 5 star review, we appreciate you!!"
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Scott Bennett

June 27, 2023

5  out of  5
rating by Scott Bennett
"Great local people!!"
We responded:
"Thank you for the great review, Scott!"
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Serinity Pruitt

June 14, 2023

5  out of  5
rating by Serinity Pruitt
"Payton is always super nice and helpful every time I call!! Definitely recommend issuing this State Farm, I’ve moved all over the place but stay with them :)"
We responded:
"Thank you for the kind words Serinity! Great to hear Payton is taking good care of you!"
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Lindsey Brown

February 16, 2023

5  out of  5
rating by Lindsey Brown
"Always helpful and answers my questions I have! Thanks for taking care of us."
We responded:
"So glad to hear we are taking good care of you, thank you for the 5 star review!!"
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Chance Wallace

July 1, 2022

5  out of  5
rating by Chance Wallace
"Pete Terry did a great job setting up my new auto policy. I would highly recommend him."
We responded:
"Hi Chance! Thank you for recommending Pete and letting me know he got you taken care of! We appreciate your business!"
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William Tilghman

June 30, 2022

5  out of  5
rating by William Tilghman
"Pete was GREAT!!! He knew everything that would save me the most on my truck especially driving the tremendous amount of miles I drive!!! Thanks again Pete!!!!"
We responded:
"So glad to hear Pete was able to help!! Be safe driving all those miles!! :)"
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Tammy Eckard

June 29, 2022

5  out of  5
rating by Tammy Eckard
"Pete was very polite. He answered every question we had. He didn't rush through anything. He explained everything and was thorough. Thanks"
We responded:
"Thank you Tammy, I am glad Pete was able to answer all of your questions and get you taken care of!"
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Patty Stewart

June 23, 2022

5  out of  5
rating by Patty Stewart
"I would like to thank Peter Terry, for a great experience when adding my new vehicle to our policy, not only did he add the vehicle but reviewed my policy to ensure I wasn't missing any costly oversights. Peter keep up the good work and thank you so much for your time and help. Patty"
We responded:
"Thank you Patty, I'm glad Pete was able to review your policy to make sure everything was in order!"
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Cara Segura

June 22, 2022

5  out of  5
rating by Cara Segura
"I highly recommending calling Amy Kaplan at State Farm for your insurance needs. I specifically talked to Peter Terry, account manager, and was very impressed with the time he took and the easy insurance language he used. He was very friendly, got me a great quote and explained everything in detail!! Would highly recommend again Amy Kaplan at State Farm insurance!!"
We responded:
"Thank you so much, we certainly appreciate the kind words and recommendation! Happy to have you on board and look forward to working with you!"
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Jake Martens

June 22, 2022

5  out of  5
rating by Jake Martens
"Great customer service! Pete is awesome!"
We responded:
"Thank you Jake, I am glad Pete was able to take care of all your insurance needs!"
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jeanie rooks

June 20, 2022

5  out of  5
rating by jeanie rooks
"Pete was helpful and efficient, professional and knowledgeable."
We responded:
"Thank you Jeanie, I appreciate your business so much and am glad Pete was able to help!"
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Marvin Troutman

June 17, 2022

5  out of  5
rating by Marvin Troutman
"Pete Terry Helped me get auto and home insurance in short notice time, Very professional and very willing to go the extra mile to get me a great rate. Highly recommend this agency."
We responded:
"Thank you Marvin, we certainly appreciate you and glad we were able to help with a great rate!!"
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Sean Williams

June 15, 2022

5  out of  5
rating by Sean Williams
"Pete is a great help and has phenomenal customer service skills."
We responded:
"Thank you Sean, I am happy to hear Pete took such great care of you!"
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Mackenzie Taylor

March 18, 2022

5  out of  5
rating by Mackenzie Taylor
"A blessing was performed here and I am ever so grateful! To start, My mother is on a fixed income and recently had her insurance rates with Progressive increase substantially. We reached out to State Farm and were able to work with Jessica M. at this location. We provided a copy of my mothers current coverages and Jessica was able to have a quote over to us in a matter of 10 mins. Looking over the quote provided, she was able to give us a policy that had lower deductibles (was $1000 for comp/collision with Progressive, she got us down to $0 comp and $250 collision) and a lower rate ($171.00 a month with Progressive, $139.00 a month with State Farm). With the rates being significantly lower and coverages 100% better, we were able to start that policy and walk away feeling accomplished! Thank you Jessica for doing an amazing job! and Thank you Amy for hiring such a great person! GIVE THAT GIRL A RAISE!! lol"
We responded:
"I love this!!! I'm so glad Jessica was able to help you and your mom with a better policy and lower rates! Taking care of our customers is Jessica's first priority!!"
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Katheryn Ables Texas Realtor

March 13, 2022

5  out of  5
rating by Katheryn Ables Texas Realtor
"Nice people"
We responded:
"Thank you for your review, we appreciate you!"