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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kelly Mills

February 17, 2026

5  out of  5
rating by Kelly Mills
"I moved here from Kansas and they made switching my insurance easy."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Springtown to know that you had such a wonderful experience with us!"
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Crystal Westlake

January 21, 2026

5  out of  5
rating by Crystal Westlake
"Best service I’ve ever gotten from an insurance company. Prompt. Helpful. Good rates. I love that I can communicate via text or email and get immediate responses."
We responded:
"Wow, thank you for the 5-star review, Crystal! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Crystal, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Amy Kaplan’s Team is just a call or email away! "
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Jonathon Murphy

January 15, 2026

5  out of  5
rating by Jonathon Murphy
"Amazing customer service.."
We responded:
"Thank you so much for the 5-star review, we appreciate your business and look forward to continuing to work with you! "
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Bette Hannon

January 13, 2026

5  out of  5
rating by Bette Hannon
"Very helpful"
We responded:
"Thank you for taking the time to leave such a great review, Bette. We strive for excellence in all things insurance and are grateful for your positive feedback!"
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Shannon Michener

January 12, 2026

5  out of  5
rating by Shannon Michener
"Amanda was amazing"
We responded:
"Thank you for your 5-star review! We appreciate your support and are glad you had a great experience with Amanda!!"
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Tommy Brady

January 8, 2026

5  out of  5
rating by Tommy Brady
"Excellent, fast service, very friendly."
We responded:
"Thank you Tommy, we appreciate you!! "
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Cathy Wells

December 27, 2025

5  out of  5
rating by Cathy Wells
"Great job getting all the policy’s we needed"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kevin Wright

December 19, 2025

5  out of  5
rating by Kevin Wright
"I am a returning customer after moving out of state and back. Always a great experience here and Chloe made it fast and easy to get back. These guys are pros."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Chase Sizemore

December 17, 2025

5  out of  5
rating by Chase Sizemore
"Chloe was great to work with from start to finish."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Toby Nichols

December 8, 2025

5  out of  5
rating by Toby Nichols
"Stephanie is amazing!!!!!"
We responded:
"Thank you for your review, great to hear Stephanie got you taken care of! If there is anything else we can do to help, please let us know!"
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Nol Heineman

November 26, 2025

5  out of  5
rating by Nol Heineman
"My experience with Amanda was great! She was very informative and Well educated on the policies I was trying to get, and Was very easy to talk to. All the ladies at the office are very welcoming and Amy is amazing. Glad to have my neighborhood services at Amy Kaplan State Farm"
We responded:
"Thank you so much for the amazing review! Happy to hear you were taken care, looking forward to seeing you again! :)"
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Justin Wagenmaker

November 24, 2025

5  out of  5
rating by Justin Wagenmaker
"Chloe was extremely helpful and knowledgeable. I’m very glad to chosen State Farm"
We responded:
"Happy to hear Chloe got you taken care of, we are glad you chose our Agency! :)"
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Once a Sinner Saved by Grace

January 7, 2025

4  out of  5
rating by Once a Sinner Saved by Grace
"Good job Jessica! Keep up the good work!"
We responded:
"We appreciate your review! We’re striving to improve and love to hear any suggestions you have for how we can earn that fifth star! Thank you for choosing State Farm for your insurance needs!"
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Mike

November 14, 2024

5  out of  5
rating by Mike
"Always able to provide you with answers. The staff is ready to go over aspects of policies, large or small, at a pace you can understand. Prompt and courteous. Thanks, ladies. Good work."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Donald Barnes

May 2, 2024

5  out of  5
rating by Donald Barnes
"Great service"
We responded:
"Thank you for your 5 star review, we appreciate your business!"
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Roshan Naphray

May 1, 2024

5  out of  5
rating by Roshan Naphray
"Amazing service! all the ladies were helpful, and professional and explained everything in a way I could understand. Keep up the good work!"
We responded:
"Thank you so much for your review, I'm happy we were able to help you!"
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Guaranteed Business Growth U.S.A.

February 21, 2024

5  out of  5
rating by Guaranteed Business Growth U.S.A.
"I've been with Amy Kaplan for several years. I only have a rental insurance policy with them but they treat me like I have the biggest insurance policy in the world. Phone is answered properly and professionally and all questions are answered. Heck they even take him time to remind me of billing statements coming due! I highly recommend Amy Kaplan State Farm !"
We responded:
"I appreciate such a positive 5 star review!! We are happy to take care of you and look forward to continuing to serve!"
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Dina Hensarling

January 29, 2024

5  out of  5
rating by Dina Hensarling
"Amy is my go to person!! I just love her. ❤️ thank you for all your help thru the years"
We responded:
"I appreciate your confidence in us and your loyalty! Thank you for being an amazing customer for so many years!! :)"
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Roger Sutton

December 29, 2023

5  out of  5
rating by Roger Sutton
"They are very helpful and assisted with getting all of my coverage transferred from Arizona."
We responded:
"Thank you for choosing us to take care of your insurance, I appreciate it and look forward to working together!"
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Bobby Murrell

August 5, 2023

5  out of  5
rating by Bobby Murrell
"The best friendly folks in springtown..."
We responded:
"Thank you for the 5 star review, we appreciate you!!"
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Scott Bennett

June 27, 2023

5  out of  5
rating by Scott Bennett
"Great local people!!"
We responded:
"Thank you for the great review, Scott!"
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Serinity Pruitt

June 14, 2023

5  out of  5
rating by Serinity Pruitt
"Payton is always super nice and helpful every time I call!! Definitely recommend issuing this State Farm, I’ve moved all over the place but stay with them :)"
We responded:
"Thank you for the kind words Serinity! Great to hear Payton is taking good care of you!"
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Lindsey Brown

February 16, 2023

5  out of  5
rating by Lindsey Brown
"Always helpful and answers my questions I have! Thanks for taking care of us."
We responded:
"So glad to hear we are taking good care of you, thank you for the 5 star review!!"
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Chance Wallace

July 1, 2022

5  out of  5
rating by Chance Wallace
"Pete Terry did a great job setting up my new auto policy. I would highly recommend him."
We responded:
"Hi Chance! Thank you for recommending Pete and letting me know he got you taken care of! We appreciate your business!"
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William Tilghman

June 30, 2022

5  out of  5
rating by William Tilghman
"Pete was GREAT!!! He knew everything that would save me the most on my truck especially driving the tremendous amount of miles I drive!!! Thanks again Pete!!!!"
We responded:
"So glad to hear Pete was able to help!! Be safe driving all those miles!! :)"